At Reelzy, your safety is our top priority. We’re committed to ensuring that every fishing experience booked through our platform is not only enjoyable but also secure and comfortable. Since our inception, we’ve designed policies and features to protect both anglers and captains, helping you focus on what matters most—creating memorable fishing adventures.
Credentials Checks
Every captain and charter listed on Reelzy undergoes thorough screening to ensure compliance with local regulations and our safety standards. Our team performs two levels of verification:
Basic Check
Identity: Verifies the credentials confirming the captain’s identity.
Competency: Ensures the captain has the necessary certification to operate a vessel (where applicable).
Enhanced Check
Includes all elements of the basic check.
Legitimacy: Confirms that the captain or charter company is legally registered to run fishing or tourism activities.
Technicality: Verifies the registration or inspection of the boat being used for the trip.
While we go to great lengths to ensure the legal compliance of captains and charters, we encourage anglers to take proactive steps as well. Feel free to ask your captain to present their licenses and credentials—reputable operators are always happy to provide them.
Peace of Mind for Your Fishing Experience
Reelzy provides tools and resources to ensure a secure and stress-free fishing trip:
Profiles for Transparency
Every captain and user on Reelzy has a profile with detailed information, helping you make informed decisions. To book a trip or list a charter, we require full names, phone numbers, payment information, and verified email addresses.
Secure Messaging
Our instant messaging feature allows customers and captains to communicate seamlessly before and after booking. Use it to ask questions, coordinate trip details like directions and departure times, or simply get to know your captain better.
Verified Customer Reviews
Reelzy features thousands of verified reviews from anglers who’ve completed trips. Reviews can only be submitted after a trip, ensuring authentic feedback that helps you choose the perfect captain and charter.